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ACCOUNT & BILLING · GUIDE

Account & Subscription Setup

Manage your profile, choose a subscription plan, configure billing, and customize your settings.

LAST UPDATED · 2026-05-01APP · 1.0+

Overview

Your RocketVault account includes your profile, subscription plan, and all platform settings. This guide covers how to manage each one.

Profile Management

Step 01

Open Profile

Click your avatar in the top-right of the app and select Profile, or open the More sheet on mobile and tap Profile.

Step 02

Edit Your Information

You can update:

  • Display name
  • Phone number

Your email address is shown but read-only — it's managed by your authentication provider (Firebase). To change the email associated with your account, you'll need to update it in your Google account (if you use Google sign-in) or contact support.

Step 03

Email verification

If you signed up with email/password, you'll see a verification banner until you confirm your address. Hit Resend verification email if you didn't get the original message.

Step 04

Delete Account (optional)

The Delete Account section at the bottom of the Profile page lets you permanently remove your RocketVault account and associated data. This action is irreversible.

Subscription Plans

RocketVault offers 5 subscription tiers:

PlanPrice/MonthCard LimitKey Features
Free$0100Unlimited AI scanning, basic pricing, basic dashboard
Collector$141,000Full Dashboard, P&L tracking, CSV export, bulk ops
Seller$395,000eBay publish & sync, lot management, risk reports
Pro$9925,000Custom templates, grading ROI, priority support
Enterprise$199100,000Everything in Pro, priority support

The Free plan requires no credit card. All paid plans include a 7-day free trial and 20% off when billed annually. For full details, see Plans & Pricing.

Changing Plans

Step 01

Go to Settings → Billing

Click Settings in the sidebar, then open the Billing tab.

Step 02

View Current Plan

You'll see your current plan, usage, and billing cycle. Click Change Plan to see all available plans.

Step 03

Select New Plan

Choose the plan you'd like to switch to. Upgrades take effect immediately. Downgrades take effect at the end of your current billing cycle.

Note

When downgrading, if your card count exceeds the new plan's limit, you'll need to archive or delete cards to fit within the new limit. You won't lose access to existing cards immediately, but a deadline will be set.

Settings

Open Settings from the sidebar. The page is a tabbed interface:

Integrations

  • eBay connection — connect/disconnect your eBay seller account, see token health
  • Marketplace defaults — listing format, shipping policy, payment policy, return policy
  • Auto-refresh of stale listings — Pro-tier toggle for the listing refresh job
  • Sync settings — eBay status sync cadence

Pricing

  • Auto-pricing — turn pricing on/off when cards are uploaded
  • Pricing source preferences — control RocketVault Pricing vs. eBay comp behavior
  • High-value threshold — flag cards above this value into the attention queue

Review

  • Auto-approve threshold — confidence score above which cards skip the attention queue
  • Review triggers — configure which cards land on the attention queue (autographs, parallels, etc.)

Naming

  • Front/back suffixes and separator — customize how RocketVault auto-pairs front/back images on bulk upload (defaults: _F / _B)
  • A live filename preview shows what your settings will match

Processing

  • Extraction mode — control AI extraction behavior
  • Image quality settings — adjust upload compression

Listing

  • Default listing format — fixed price vs. auction
  • Title generation style — configure AI title preferences
  • Description template — customize listing description format

Billing

  • Current plan — view and change subscription
  • Payment method — update credit card
  • Billing history — view past invoices
  • Cancel subscription — end your subscription
  • Branding toggle (Pro+) — show/hide the RocketVault footer on listings

Cancellation

Canceling your subscription keeps your account active until the end of the billing period. After that, you'll lose access to features above the free tier. Your data is retained for 30 days in case you resubscribe.